123Inkjets

If you'd like to see the status of your order, please Click Here.

By typing in your email address and your order number, you can view a copy of your receipt and see the status of your order.

Most packages are received within 4-7 business days after the order is placed. You can track your order anytime online by clicking here.

If you have waited more than 7 days for your order to arrive, please contact our customer service department at (866) 859-9253 and ask them to track the order for you.

When your order has successfully processed, you will see an order confirmation number on the receipt page.
This number, which is also emailed to you when your order is placed, confirms that your order has processed successfully. If you didn't receive a confirmation, please contact one of our customer service reps, who will place the order for you.

If you never received a confirmation email from us, please check your spam filters or with your ISP, to ensure that you are allowing emails from our website.

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Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include:

• Items not available or out of stock
• Difficulty in processing your payment information
• Cannot ship to address provided
• Duplicate order was placed
• Cancelled due to customer request, prior to shipping
• Unable to verify an order

In most cases, we will make an attempt to contact you before canceling your order.

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center.
We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order.

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center.
We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order.

You can search for your ink either by product name or by the type of printer you have. Using the navigation tabs at the top of the site, click on the type of ink or printer that you are looking for and then choose the brand. Then choose the type of printer you have, or use the pull-down menu on the right to choose the model number of the cartridge or toner you want.

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After you have chosen the items you wish to purchase, click the red "Checkout" button. This will lead you to our secure checkout page. Here you will be asked for your billing and shipping and payment information. We accept the following payment types:

• Visa
• MasterCard
• American Express
• Discover
• Debit Cards with Visa or MasterCard logos
• Personal Checks
• Money Orders
• E-checks

You can receive a coupon code by signing up for our newsletter, at left. Each month, our marketing department will contact you with a new coupon code that you can use for additional order savings, free shipping, and other great offers.

If you realize immediately that your order is incorrect, please call our customer service center at (866) 859-9253.

If the product hasn't already shipped, we will help you cancel the original order and place a new one. If your order has shipped, or you receive your order and realize it is the wrong product, please contact our customer service center to make arrangements to return the order back to us for a full refund.

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In order to receive an RA, please contact our customer service center at (866) 859-9253. One of our representatives will be happy to initiate the process for you. Returning your product without an first obtaining an RA from us may cause a delay in processing your return and issuing any refunds. For our full Easy Exchange policy, please Click Here.

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