Pros and Cons of Dell Printers
There is such a wide variety of printer manufacturers that it can be hard to know which one is the best choice for you. One of the most popular, and often mentioned, names in the printer business is Dell. If you have a Dell computer, should you also have a Dell printer to coordinate well with it? Or will another printer brand work just as well? Below are some pros and cons to owning a Dell printer.
One of the primary advantages to purchasing a Dell computer in the past has been price. Dell seems to always have a good price on the majority of their mainstream printers. If you make your purchase online, and you're buying a Dell computer at the same time, often you can get the printer and other accessories at an added one-time discount.
Dell also makes a number of diverse printers, addressing all your needs from printer, to fax, to scanner, to photo printer, etc. Their printers are versatile and can work with a number of options or configurations for your home or office needs.
Although the ink cartridges can be rather expensive, as pointed out below, if you happen to like Dell and their products, and haven't had any issues with their customer service department, the good news is there are places where you can get replacement Dell printer cartridges that aren't as expensive as buying them directly from Dell.
Dell's customer service record has not always been the best. If you need service for your printer, whether you purchased an extended warranty or are just going to have to pay for printer repairs, trying to get customer service from the manufacturer can be like pulling teeth. In 2006, the company came under intense scrutiny because of the high number of complaints about its customer service skills, or lack thereof.
One more reason to re-think your Dell printer purchase is the fact that, in 2008, Dell was accused of bad business practices. It was said that Dell used misleading advertising campaigns to drive sales. Over 1,000 customers signed a complaint against Dell.
Another issue with Dell printer is the ink cartridges that feed them. It is a well-known fact that Dell's ink cartridges are some of the most expensive on the market. Until recently, you could only purchase Dell supplies online from Dell. Other retailers now carry limited supplies of some of Dell's accessories.
Something else to think about with Dell printers is that they are really Lexmark printers, just sold under Dell's name. If you like Lexmark printers, that can be a good thing; if you don't, it will be one more factor in your decision regarding a printer purchase.
Before you decide on any one printer or manufacturer, it's best to do your homework. Research a number of printer options and really think about what your particular needs are for a printer. Compare prices, read the reviews, and then make an informed decision.