We appreciate your interest with our products! Rest assure that all of our products are specially engineered to meet the highest standards of quality, reliability and exceptional yields that meet or exceed OEM brand standards. As our company aims to provide all of our customers with products that are great in quality and low in price. It is normal for non-genuine cartridges to read with empty or low ink levels since the manufacturer can block third-party technology for that feature. Should you have any other questions or concerns, please contact us through email, livechat or call us at (888) 465-7765 for immediate assistance, we will certainly be here to assist you!
Answered on 10/5/2017